Jim Hackett, Steelcase’s CEO, is fond of quoting this from his old coach at Michigan, Bo Schembechler. The legendary coach was a firm believer that every day you either improve or get worse, but you never stay the same.
It’s an interesting proposition and it begs the question “How are we doing?” If we can’t stay the same, hopefully we are getting better or, (gulp!) worse.
This is also an interesting question when you consider that change is constantly swirling around us. Competitors, economic conditions, and other market forces are also getting better or worse. So, today, how do we stack up compared to yesterday?
In our business we see significant change every day. More often than not, when we deliver new furniture it involves change of some sort for that organization. And everybody wants change, right? Well, not really. Usually we want others to change, but are less than enthusiastic about changing ourselves.
But, if you agree with Coach Schembechler, we are already changing every day. How well we respond and adapt to change determines if we are better or worse today than yesterday.
One thing is certain, you cannot stay the same. With everything else changing, that is not an option.
So how about you?
Chances are, your process, how your people are organized, and the technology has changed dramatically over the past 5-10 years. What about your workplace? Has that evolved to support those other changes, or is it still stuck in the past?
Remember, you only have two choices - is it better or worse — being the same is not an option.